Shipping Policy

Shipping Time

We normally send your items to you after we received your order 1-3 business days. In some special time or season, it may take 3-7 business days or more. If you need your items in a hurry, please contact us before you place the order to make sure if the items can be delivered as your expectation. The shipping time and delivery time is estimated. We don't guarantee the time. 

 

Shipping Areas

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. All the products, pictures, information on our website are provided from the third party. We are just a platform to display the products, pictures and information. When you place an order on our website, you have to make sure this product is allowed to sell in your country or area. We mail products worldwide but we don't guarantee it is allowed to sell in your place.

 

Shipping Fees

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. 

Please note that we estimate settled shipping rates for many items weight-based. But in the actual situation, there are still many products with oversize shape which is not applying to our current settled shipping rates policy. After we receive your order if this is any item in your order with oversize shape, we will contact you by the e-mail or the phone to give you a exact extra shipping fee quote. You have the right to cancel your order before we send your order. If we can't get the extra shipping payment permit from you within 7 days your order will be canceled automatically.

All FREE SHIPPING coupons offered with a 50.00 minimum order requirement or 7.75 maximum shipping saving.

 

Shipping Insurance 

If you order has a high value, we recommend you choose "Priority Mail".

Because the Priority Mail provide you insurance to cover your lost. You have the right to apply compensation from the shipping carriers. All the policies restricts and requirements from the shipping carriers should be agreed and satisfied. There is no insurance coverage if you choose "First Class Mail".

Shipping Damage

We can replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@herbsf.com and ask about the exchanges. We don't replace If only the external packages are defective or damaged but the inside products are sealed or good to use.

 

Package Lost

There is little chance to lose your package. 

1. If the carrier's tracking information shows your order delivered, but you can't find you package anywhere. You need first check the place around you house. Then contact your shipping carrier and show them tracking information about your order. We don't cover the situation like this if the tracking information shows order delivered but you can't find it.

2. If the tracking information show items in transit, the shipping time is longer than usual. You should contact your local shipping carrier to know what is going on. We don't cover the situation like this.

 

We think all users of this website have known and agreed all the Shipping Policies. All users of this website will give up the rights to pursue legal responsibility about shipping policies of us. Please don't use our website if you don't agree any of the Shipping Policies above.

 

 We keep our right to explain all the information above.

Shipping Policy

Shipping Time

We normally send your items to you after we received your order 1-3 business days. In some special time or season, it may take 3-7 business days or more. If you need your items in a hurry, please contact us before you place the order to make sure if the items can be delivered as your expectation. The shipping time and delivery time is estimated. We don't guarantee the time. 

 

Shipping Areas

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. All the products, pictures, information on our website are provided from the third party. We are just a platform to display the products, pictures and information. When you place an order on our website, you have to make sure this product is allowed to sell in your country or area. We mail products worldwide but we don't guarantee it is allowed to sell in your place.

 

Shipping Fees

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. 

Please note that we estimate settled shipping rates for many items weight-based. But in the actual situation, there are still many products with oversize shape which is not applying to our current settled shipping rates policy. After we receive your order if this is any item in your order with oversize shape, we will contact you by the e-mail or the phone to give you a exact extra shipping fee quote. You have the right to cancel your order before we send your order. If we can't get the extra shipping payment permit from you within 7 days your order will be canceled automatically.

All FREE SHIPPING coupons offered with a 50.00 minimum order requirement or 7.75 maximum shipping saving.

 

Shipping Insurance 

If you order has a high value, we recommend you choose "Priority Mail".

Because the Priority Mail provide you insurance to cover your lost. You have the right to apply compensation from the shipping carriers. All the policies restricts and requirements from the shipping carriers should be agreed and satisfied. There is no insurance coverage if you choose "First Class Mail".

Shipping Damage

We can replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@herbsf.com and ask about the exchanges. We don't replace If only the external packages are defective or damaged but the inside products are sealed or good to use.

 

Package Lost

There is little chance to lose your package. 

1. If the carrier's tracking information shows your order delivered, but you can't find you package anywhere. You need first check the place around you house. Then contact your shipping carrier and show them tracking information about your order. We don't cover the situation like this if the tracking information shows order delivered but you can't find it.

2. If the tracking information show items in transit, the shipping time is longer than usual. You should contact your local shipping carrier to know what is going on. We don't cover the situation like this.

 

We think all users of this website have known and agreed all the Shipping Policies. All users of this website will give up the rights to pursue legal responsibility about shipping policies of us. Please don't use our website if you don't agree any of the Shipping Policies above.

 

 We keep our right to explain all the information above.

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