Pay with Wechat or Alipay

Dear Valued Customer,

To better accommodate some customers' shopping and payment needs, in addition to Zelle, Venmo, PayPal, Apple Pay, and credit/debit cards, we also accept Alipay and WeChat Pay.

Payment Steps:

  1. If placing an order on the website feels inconvenient, you can add our WeChat ID: huiminherb, and we will assist you in placing the order manually.
  2. If you are placing an order on the website, first select "Other Payment" on the checkout page to create the order and obtain your order number.
  3. Add our customer service WeChat ID: huiminherb, and send your order number to the customer service WeChat.
  4. Our customer service team will review your order and respond to you promptly to assist with the payment process.
  5. Due to time zone differences, our response hours are 9:00 AM to 5:00 PM PST. Messages sent outside of these hours will still be attended to by on-duty staff, and you can typically expect a reply within 12-24 hours.
  6. You can also click "Contact Us" section on the website or by replying to any notification emails you receive.